Review - Pie in the Sky Customized Cakes and Exceptional Customer Service


Once again Pie in the Sky has kept their promise and delivered what I expected from them. I have been their regular customer for the past 5 years and their products are an essential part of our celebrations and memorable moments every year on different occasions especially kid's birthdays. Like past four years, without any second thought, I placed the order for a customized birthday cake at their outlet in Shell Shop. Being their regular customer, they facilitated us with high priority. 

The surprising thing was that their staff members not only guided us in the cake design, we were suggesting but also told us to avail 40% discount which we were not aware of. My family decided to get some different and unique theme this time, so we agreed upon a golden theme. The Pie in the Sky team suggested and applied some additional design features which look greater than the actual one. As always, we choose chocolate fudge cake which is the best product in their entire range. 


And this is what we got before time with nice colours, design and detailing.



After that, we also ordered another smaller cake for our daughter's birthday celebration at school at the same discount. They also guided as professionally that what type of colour or design will be suitable for that cake. We decided to go for Snow White picture cake as the birthday girl supposed to wear the same dress. They delivered it timely with nice and improved packaging and some birthday accessories along with it.



I posted a positive review again to appreciate and acknowledge Pie in the Sky superior service. I would like to mention their Shell Outlet staff especially Amin and Zeeshan for their high-level customer service and quality products. They are playing an active role in spreading happiness and keeping the promises they make.  I hope they will continuously work hard to exceed every customer's expectation in terms of their products as well as customer service. 
Post Author

Maheen Khan

I am a housewife, mother & a home-based chef and love to try new recipes. My favourite cuisine is Chinese and anything in Chocolate.

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